Bonus Module

This bonus module has been developed to focus your attention on specific course highlights that will merit your attention for review. There will be further clarification on specific EAP / EFAP details and nuances in order to strengthen your new knowledge and skill set. Some essential marketing tips specific to EAP will be addressed.

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Addressing: Medical Leave, Return-to-Work ( RTW) & Conflict-At-Work

Module 9 will focus on the EA counsellor’s role when working with clients on medical leave and facing the return to work process. Dealing with Conflict-At-Work Issues will also be addressed in this module. Information pertaining to a unionized client versus a non-unionized client will be explained. A relevant case study will be explored.

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Cultivating an EAP Eye & A Resume / Cover Letter Review

Module 8 begins with teaching you to read the news with an EAP eye (or listen with an EAP ear) so that your appreciation of EAP / EFAP deepens even more. A little more on marketing will be addressed. A sample resume will be reviewed and components for a proper cover letter will be presented.

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Marketing Yourself to the field of EAP

This module launches into the mindset of marketing in today’s social media world. Focus is on marketing to EAP Provider Companies. The importance of differentiating your ‘self’ from colleagues is explained. ‘How-to” tips on breaking into the EAP field are given. Also, advice is offered on ‘how-to’ communicate with the EAP Provider Co. designate.

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Case Studies: Peeling back the layers

Module 6 will continue to explore case studies at a more involved level. A variety of probing questions will be suggested. Case review of a mandated referral will be featured. Clients presenting with conflict-at-work issues will be discussed in this course session along with ‘how’ and ‘when’ to use segments of an organizational chart.

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Case Management & Due Diligence

This module will focus on the high ethical standards of confidentiality set by the field of EAP. You will learn how and when to use a consent form (or ROI). Emphasis will be given to the management of your case files and the writing of brief and effective notes. More case studies will be explored.

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Claire Sutton Concordia University Montreal, Quebec - Alumni

Concordia University Montreal, Quebec - Alumni

RCC BC Association of Clinical Counsellors memebr Claire Sutton

A designation of the BC Association of Clinical Counsellors

Claire Sutton EAPA International Member

EAPA International Member

Claire Sutton University of British Columbia - Alumni

University of British Columbia - Alumni

Canadian Employee Assistance Program Association

Canadian Employee Assistance Program Association